QGen provide a complete managed solution for the financial industry. This includes a 24/7 multilingual call centre and back office functions including fraud control and monitoring, and KYC (Know Your Customer) management.
QGen also provides account management portals and secure mobile banking solutions, including account transaction management, authentication services, secure payments and remittances, account activation/deactivation and transaction alerts.
With an impressive global client list, and with a management team with years of experience in
financial services, QGen provides expertise, competency and quality, with a global reach to support your business in customer acquisition and retention.
Our Value ...
Being a medium sized company, we are big enough to manage our clients' volume, but personal enough so that each client feels as if they are the only one. Our size allows us to build closer, more personal customer relationships and enables us to react faster to change than the competition.
