With its SMS gateway QGen can send on immediate, cost-effective and reliable text messages to be sent directly to mobile phones across the globe. SMS enhances automated self-service, enabling our Customer Service Representatives to reach customers and obtain real time responses from anywhere in the world.SMS also has the potential to dramatically simplify and improve relationships while at the same time reduce phone call costs, build advanced proactive contact strategies and improve on business processes.

Some characteristics of the SMS service include:-

• Personalize sender ID
• Can send up to 10,000 messages at once
• A history log shows status of all messages
• Allows for two-way SMS
• Load balancing and intelligent routing
• Low message costs
• Powerful reporting functionality
• Secure SMS services for Financial transactions