Privacy Policy

Our Role In Your Privacy

This Privacy Policy (Policy) aims to give you a better understanding of how we collect and use your personal data obtained through our website. If you are a customer or just visiting the page, you hereby consent to our Privacy Policy and agree to its terms. We take your privacy very seriously, so please read the following notice to better understand our goals.

What is your data?

The General Data Protection Regulation (GDPR) defines your data as “any information relating to any identifiable natural person”, put simply, any information about you.

When and how we collect your data.

All data we collect is given to us with your understanding that we do not collect any data automatically without your knowledge, such as:

  • When you submit any data to us via any of our web forms to
    • Submit an enquiry
    • Subscribe to a newsletter
  • When you send us emails

What data do we collect?

We only collect the minimum amount of data required and only related to the purposes mentioned below.

Contact details

  • Name
  • Email address
  • Organisation

Data that identifies you

  • Phone number

Cookies

We only collect anonymous analytical cookie data that does not in any way identify you. View Cookie Policy.

Why do we use your data?

  • Customer Enquiries and Support

We need your contact details so we can reply to your enquiries.

Marketing

We only send marketing material if you give us your consent to do so. You always have the choice to opt-out of this service.

How long do we keep your data?

Any collected data will be kept in our records indefinitely.  You can get in touch on info@qgengroup.com to get your details removed, at any time.

Your privacy choices and rights.

  • You may choose not to provide us with any personal data and continue to browse our website, but we will not be able to process any customer support queries or application forms.
  • You can turn off cookies in your browser by changing its settings, however, we only collect anonymous data for the purpose of analytics. This data helps us better understand our market, so if this does not bother you, then you may allow cookies.
  • We will inform you, before collecting your data, if we intend to use it for marketing and if third parties are involved. You can opt-out from marketing by contacting us on info@qgengroup.com .

Your rights

  • You have the right to a copy of any personal information we hold about you.
  • You have the right to make us correct any inaccurate personal data about you.
  • You can object to us using your data to profile you or make any automated decisions about you.
  • You have the right to transfer your data to another service.
  • You have the right to be forgotten by us.
  • You have the right to lodge a complaint on how we use your personal data.
  • You can contact us on any questions you may have about your rights on info@qgengroup.com .

Making the policy great!

Thanks for taking the time to read our privacy notice. We have designed it to help you understand what we do with your personal data by being transparent and clear. Hopefully, we have shown you how important your privacy is to us and that you can trust us with your personal data.

We will review and post any changes to this notice regularly. We don’t want to annoy you with periodic emails that clutter your mailbox with updates to our notice, so we ask you to occasionally pop by our privacy notice tab on our website and keep yourself informed.