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QGen is a unique Business Process Outsourcer, providing a one stop shop for risk management and back office solutions. QGen’s core services include the first truly global KYC solution by providing electronic and document verification solutions for both individual consumers and corporate clients; a 24/7 fraud monitoring service and full call centre services; chargeback processing; multilingual customer support

QGen can strengthen a company’s existing customer acquisition process by offering alternative methods for applicants to pass...

Customer due diligence (CDD) for legal persons is a process that all companies have to take seriously, due to increased level...

Apart from the obvious financial losses incurred from fraud, many schemes and other 3rd parties will impose sanctions...

QGen’s contact centre operates both near and far offshore, providing a variety of solutions for your customer service requirements...

QGen prides itself on the management team and the depth of knowledge and experience they have in a variety of disciplines...

By outsourcing your back office functions to QGen, you will immediately have access to a wide range of hardware and software...

NEWS & ARTICLES

The Financial Action Task Force (FATF) has just published its latest recommendations for combating money laundering and terrorist...

The UK Financial Services Authority (FSA) have just published a report criticizing a number of major banks’ shortcomings in dealing...

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RISK MANAGEMENT SERVICES

RISK
MANAGEMENT
SERVICES